.ptsp-livechat{position:fixed;right:18px;bottom:18px;z-index:1085;font-family:inherit}.ptsp-livechat-toggle{border:0;border-radius:999px;background:#198754;color:#fff;box-shadow:0 12px 28px rgba(0,0,0,.22);padding:12px 16px;display:flex;align-items:center;gap:8px;font-weight:700}.ptsp-livechat-toggle i{font-size:1.15rem}.ptsp-livechat-panel{position:absolute;right:0;bottom:62px;width:360px;max-width:calc(100vw - 28px);background:#fff;border-radius:18px;box-shadow:0 18px 45px rgba(0,0,0,.25);overflow:hidden;display:none;border:1px solid rgba(25,135,84,.18)}.ptsp-livechat.is-open .ptsp-livechat-panel{display:block}.ptsp-livechat-header{background:linear-gradient(135deg,#198754,#0f5132);color:#fff;padding:14px 16px;display:flex;align-items:flex-start;justify-content:space-between}.ptsp-livechat-header small{display:block;opacity:.88}.ptsp-livechat-close{background:rgba(255,255,255,.16);border:0;color:#fff;width:30px;height:30px;border-radius:50%;font-size:22px;line-height:22px}.ptsp-livechat-body{height:310px;overflow:auto;background:#f6fbf8;padding:14px;display:flex;flex-direction:column;gap:10px}.ptsp-livechat-loading{font-size:.85rem;color:#6c757d;text-align:center;margin:auto}.ptsp-livechat-message{max-width:86%;padding:10px 12px;border-radius:14px;font-size:.92rem;line-height:1.35;white-space:pre-line}.ptsp-livechat-message small{display:block;margin-top:5px;opacity:.66;font-size:.72rem}.ptsp-livechat-message.is-user{align-self:flex-end;background:#198754;color:#fff;border-bottom-right-radius:4px}.ptsp-livechat-message.is-operator{align-self:flex-start;background:#fff;border:1px solid rgba(0,0,0,.08);border-bottom-left-radius:4px}.ptsp-livechat-message.is-bot,.ptsp-livechat-message.is-system{align-self:flex-start;background:#fff8df;border:1px solid rgba(255,193,7,.35);border-bottom-left-radius:4px}.ptsp-livechat-actions{display:flex;gap:8px;justify-content:space-between;padding:10px 12px;border-top:1px solid rgba(0,0,0,.07);background:#fff}.ptsp-livechat-form{display:flex;gap:8px;padding:10px 12px;background:#fff;border-top:1px solid rgba(0,0,0,.07)}.ptsp-livechat-form textarea{resize:none;flex:1;border:1px solid #dee2e6;border-radius:12px;padding:10px;outline:none}.ptsp-livechat-form textarea:focus{border-color:#198754;box-shadow:0 0 0 .18rem rgba(25,135,84,.15)}.ptsp-livechat-form button{border:0;border-radius:12px;background:#ffc107;color:#111;width:46px;font-size:1.05rem}.ptsp-livechat-note{font-size:.75rem;color:#6c757d;background:#fff;padding:0 12px 12px}.ptsp-livechat-toast{position:absolute;right:0;bottom:62px;background:#dc3545;color:#fff;padding:8px 12px;border-radius:10px;font-size:.82rem;box-shadow:0 8px 20px rgba(0,0,0,.2)}@media(max-width:575.98px){.ptsp-livechat{right:12px;bottom:12px}.ptsp-livechat-toggle span{display:none}.ptsp-livechat-panel{position:fixed;left:10px;right:10px;bottom:76px;width:auto;max-width:none}.ptsp-livechat-body{height:55vh}.ptsp-livechat-actions{flex-direction:column}.ptsp-livechat-actions .btn{width:100%}}